Seasonal Technical Implementation Specialist

Overview

Instant Teams is seeking a team of dedicated technical implementation specialists to join us! In this role, you will be the engine behind successful implementations for our district partners. You will manage concurrent implementation timelines, work directly with district curriculum and IT stakeholders, and execute the end-to-end intake and delivery process that turns a signed deal into a live Brisk environment. This is a high-impact, cross-functional role for someone who thrives at the intersection of project management, data quality, and customer collaboration – and who is energized by solving problems and shipping on tight timelines.

Day in the Life

• End-to-End Implementation: Own the technical setup process for district partners from initial rostering configuration through data validation and successful launch, ensuring teachers and school leaders can seamlessly access Brisk
• Data Integration & Rostering: Work with district IT teams to configure and troubleshoot SIS integrations via third-party rostering providers, ensuring student and staff data flows accurately into the platform
• Data Quality: Review, clean, and validate rostering data from districts to ensure it matches the formatting and structural requirements needed for a smooth end-user experience
• District IT Collaboration: Serve as the primary technical point of contact for district IT stakeholders during implementation — investigating and resolving data issues, answering questions, and guiding them through each step of the process
• Project Management: Independently manage a high volume of concurrent implementations on tight timelines, with particular intensity during the spring and summer months as districts prepare for the new school year
• Documentation & Reporting: Maintain excellent documentation and proactively update project status for internal team members across multiple implementation projects, elevating risks and proposing solutions
• Quality Assurance: Execute strong QA processes to verify that rostering data and platform configurations are correct before teacher-facing rollout begins
• Cross-Functional Collaboration: Work closely with Account Executives, Customer Success Managers, and the customer support team — sharing progress, coordinating handoffs, and ensuring a seamless customer experience from sale through launch

Must-Haves

• Proven experience in data cleaning, validation, and quality checking
• Demonstrated ability to independently manage a high volume of projects on tight deadlines with a high level of organization and accuracy
• Strong written and verbal communication skills, with the ability to guide district IT teams through technical processes clearly and patiently
• Ability to learn new technology and products quickly
• A self-starter mindset — you see gaps and fill them without waiting to be asked
• High empathy and emotional intelligence when working with busy district IT administrators and school leaders
• A passion for improving education and making a positive impact on the lives of teachers and students
• Nice to have: 
  • Experience working with K12 SIS integrations API, SFTP, plug-ins, Edition, Clever, ClassLink, or similar)
  • Experience in edtech or working on products for educators and students
  • Familiarity with tools such as Asana, Salesforce, Google Sheets/Excel, Notion, or Zendesk
  • Background working in or alongside K12 district IT departments
  • Experience supporting back-to-school or seasonal implementation surges

Position Details

• Pay Rate: $28/hour
• Schedule: 
  • Training: 
    • To Be Determined
  • Post-Training Schedule:
    • Monday - Friday, 8am - 5pm (EST/CST/PST available)
• Anticipated Start Date: June 15, 2026
• This is a Seasonal/ Temporary position due to end on or before 10/31/2026
• Equipment is provided

Compliance & Eligibility

• Background & Screenings: Successful candidates must complete and pass a background check and drug screen prior to their start date
• Verification: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 
• Work Environment: 
  • Because this is a remote work role, you must have a private, dedicated workspace that enables you to work independently and without interruptions. 
• Location: Due to specific position requirements, we cannot hire from the following locations for this opportunity: 
  • OCONUS
  • Arizona
  • California
  • Colorado
  • Connecticut
  • Illinois
  • Iowa
  • Maine
  • Maryland
  • Massachusetts
  • Minnesota
  • Missouri
  • Montana
  • Nebraska
  • New Jersey
  • New Hampshire
  • New Mexico
  • New York
  • Oregon
  • Rhode Island
  • Vermont
  • Washington (State)
  • Washington D.C.